Delivery & Returns
Orders will be despatched within 48 hours of receipt (if in stock), not including weekends and bank holidays. Not applicable for bespoke and made to measure orders.
Orders will be shipped with Royal Mail Tracked 48 or a nominated courier on a standard next day service both requiring signature on delivery.
Postage on all orders will be charged at £5.95
If the delivery address is in the Scottish Highlands and Islands, Isle of Man or Northern Ireland there may be an additional day added to the delivery.
Orders will be despatched within 48 hours of receipt (if in stock ), not including weekends and bank holidays. Not applicable to made to measure and bespoke orders.
All deliveries will be charged the below delivery rate and sent on a tracked service. Packages will require a signature on delivery.
Europe - £19.25
USA - £24.95
Rest of World - £29.95
Delivery times will vary but should be delivered in 5-7 working days.
Items may be subject to customs processing depending on the item's declared value, Surrey Style declares the value which complies with customs declaration laws.
As the buyer, you should be aware of possible:
- delays from customs inspection.
- import duties and taxes which buyers must pay.
We also encourage you to contact your local customs agency as to any additional taxes you may incur on collection of your parcel since goods will be shipped from UK.
We want you to be able to shop with confidence. You can return an item that you bought from us for any reason within 7 days of receiving the item.
If you decide to return your item then we'll refund the purchase price less the initial delivery fee of the outward delivery cost. Return delivery costs will be met by you.
The item must be returned in its original condition so that we can endeavour to re-sell it.
How to return an item you've bought from Surrey Style:
Contact us by email firstname.lastname@example.org to advise of the expected return and obtain the return address
Post the items back in their original condition, together with a note that includes your name, invoice number and reason for return.
Please note bespoke orders can't be returned.